Patients & Visitors

Advice & Support

Overview

The RUH offers many advice and support services for patients and visitors. Here you will find information on these services and how to access them.

Chaplaincy
Providing pastoral, spiritual and religious support for people of all faiths and none.

The Bereavement Office
The Bereavement Office provides a service for the newly bereaved families of patients who die at RUH;

Patient Advice & Liaison Service (PALS)
A free, accessible and confidential service for patients, relatives and carers to help you when you need advice, have concerns, or don't know where to turn.

The Carer Hub
A permanent space where carers of all ages can find information and advice that will help them in their caring role, and be signposted to further support.

Complaints & Concerns
What to do if you are unhappy with or concerned about our services.

Interpreter & Translation Services
Access to speech and sign language interpreter services for patients who require them.

Patient Transport Service
Car or ambulance transport for patients who require it due to medical need.

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