Patient Experience Matters
What we've improved
We learn and improve from patient & carer experience
We know that we can learn a lot from what patients tell us about their experiences of the services we provide.
We collect patients and carers views of the RUH in many ways, for example:
The Patient Experience Team share the information we have collected, for example, Patient Experience quarterly reports.
How patient and carer feedback has helped us improve
Patient Experience quarterly reports - 2016:
Patient Experience quarterly reports - 2015:
To find out more about the work of the Patient Experience Team:
You can telephone us:
You can email us:
You can write to us:
Quality Improvement Centre
Royal United Hospitals Bath NHS Foundation Trust