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About Us What to Expect What we Provide Young People



What to Expect

  • Men will be asked not to pass urine for at least an hour before attending the clinic.
  • When you arrive at the clinic you will be asked to fill out a form asking for name, date of birth and contact details.
  • All of this information is kept confidential. The clinic has a separate computer system to the hospital and no details are passed on without your permission.
  • Samples are only labelled with a specific clinic ID number that is allocated to you and your date of birth.
  • It will then take 5-10 minutes for our receptionists to input your details and create a folder.
  • You will then be seen by a Dr, Nurse or Health Adviser who will ask you personal questions so they can decide which tests you need.
  • If you do not have any specific symptoms or problems you can do your own vaginal swab if you are female or provide a urine sample if you are male.  A blood test will also be offered to you. An examination is not usually necessary.
  • If you have any lumps, bumps, sore areas, problems passing urine or anything else that is not usual for you an examination will be offered and appropriate tests taken.
  • With some tests you can get results and treatment, if you need it, on the same day. For others you will have to wait two weeks for results. We will contact you if there is anything to discuss including positive results, meaning your test results show you have an infection.

    You can also phone us for results but please wait two weeks from the time you attended, and phone either the Health Advisers or our receptionists from 09:00 - 14:00, Monday to Friday

Please call : 01225 831593

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Just ask us...

If you are not sure about anything please ask us at any time during your visit