Patients & Visitors

Patient Experience Matters

We welcome your views

Share your experience We also like to hear when our patients have had a good experience and wish to thank staff for their care.

Let us know what you were happy about and we will make sure your comments are passed to the teams who looked after you.

We know that we can learn a lot from what patients tell us so please feel free to tell us what you think.


Tell us what you think of RUH services

Your experience matters

Patient Experience matters at the RUH and feedback is very important if we are to provide a quality service which meets the needs of patients, families and carers. We welcome your comments about your experiences of the services provided by the RUH.

We are sorry for a short time we are unable to collect this information from you through this website as we are developing our online information collection system.

However, if you would like to provide us with information on your experience of our services we ask that you contact our Patient Advice and Liaison Service (PALS) by email or by telephone.

National Patient Surveys

The NHS patient survey programme systematically gathers the views of patients about the care they have recently received. It enables the Care Quality Commission (CQC) and others to build up a national picture of people's experience for comparisons of:

  • performance of different organisations
  • changes over time
  • variations between different patient groups

NHS Choices

NHS Choices is the official website of the National Health Service (NHS) in England. It provides a comprehensive health information service helping you to make the best choices about your health and lifestyle, and to choose and compare health, support and social care services in England. They also collect and publish reviews and ratings about NHS services.

You can leave a review of an RUH service at this link:

Twitter

Twitter is an online social networking service that enables users to send and read short 140-character messages called "tweets". Registered users can read and post tweets, but those who are unregistered can only read them. You can read our messages or leave a tweet about your recent experiences of RUH services.

Facebook

Connect with the latest news from the RUH through Facebook.

back to top

Contact

You can tell PALS about your experiences of the RUH.

You can telephone us:

01225 825656
01225 826319

You can email us:

You can write to us:

PALS
Royal United Hospitals Bath NHS Foundation Trust
Combe Park
Bath
BA1 3NG

back to top