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About Us

The RUH, where you matter
Pictures of our Chief Executive and Chair

Our vision and goals

During 2022 we reflected on what's most important about what we do and the kind of organisation we want to be. Hundreds of colleagues, patients and members of our community shared their thoughts about our ambitions, through surveys, workshops and conversations.

You can read more about the feedback we received in our engagement report. Thank you to everyone who has been part of this.

As a result of this collaboration, our new vision is: The RUH, where you matter

Our Strategy

Our Strategy sets out more detail about our vision and goals, for the people we care for, the people we work with and the people in our community, and how we plan to get there. A short summary of the strategy and a strategy infographic is also available.

Our priorities for 2024/25:

Our vision: The RUH, where you matter

Enabling breakthrough goal: We "Improve Together" to make a difference – measured by the adoption of tools, routines and behaviours of Improving Together via a quarterly maturity assessment

The people we care for

Together, we will support you as and when you need us most
  • Connecting with you, helping you feel safe, cared about and always welcome
  • Consistently delivering the highest quality care and outcomes
  • Communicating well, listening and acting on what matters most to you

We will measure:

  • Patient safety incidents (moderate to catastrophic)
  • Number of patients over 65 weeks
  • Overall patient experience score
  • Breakthrough goal: Why not home? Why not today? - Reducing inpatient length of stay to top 25% of acute trusts

Key trust-wide projects:

  • Atrium redesign
  • Community Diagnostics Centre (Sulis)
  • Paperless inpatients
  • Quality Governance
  • Sulis Elective Orthopaedic Centre
  • Single Intensive Care Unit

The people we work with
Together, we will create the conditions to perform at our best
  • Demonstrating our shared values with kindness, civility and respect all day every day
  • Taking care of and investing in teams, training and facilities to maximise our potential
  • Celebrating our diversity and passion to make a difference

We will measure:

  • % recommend the RUH as a place to work
  • % say the organisation acts fairly with regard to career progression
  • Breakthrough goal: Discrimination - % experiencing discrimination at work

Key trust-wide projects:

  • Basics Matter
  • Compassionate leadership
  • Dignity at Work
  • Equality, diversity and inclusion
  • Learning and development
  • Reducing discrimination
  • Staff engagement and experience

The people in our community
Together, we will create one of the healthiest places to live and work
  • Working with partners to make the most of shared resources to plan wisely for future needs
  • Taking positive action to reduce health inequalities
  • Creating a community that promoted the wellbeing of our people and environment

We will measure:

  • Delivery of break-even position
  • Equity of access to RUH for all
  • Carbon emission reduction
  • Breakthrough goal: Making best use of available resources – Delivery of financial plan.

Key trust-wide projects:

  • Health inequalities programme
  • Community services tender
  • Heat decarbonisation
  • Financial improvement programme – clinical productivity, pay bill, income and cost controls
  • Single electronic patient record (EPR)

How will we deliver this?

Our Trust values and Improving Together remain at the core of how we will deliver our vision and goals. We also have five strategic enabling initiatives:

  1. Digitally enabled
  2. Future estates
  3. Clinical transformation
  4. Culture and leadership
  5. Financial resilience

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