Medical Short Stay (MSS) |
C20
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About | Contact Us | Care Team | Visitor Information
About the Ward
Medical Short Stay is an 18-bed unit situated on the first floor in Zone C (C20) one floor above the Lansdown Restaurant. Our state-of-the-art ward is sub-divided into four 4-bed areas plus two isolation rooms, each with an en-suite shower and toilet.
The ward specialises in patients admitted with low-risk chest pain. Other patients are also admitted with a variety of medical conditions who can be treated and discharged within 1 to 2.5 days.
Our ward philosophy is to care for each of our patients as an individual, providing a supportive environment that promotes independence and dignity and the highest standards of clinical treatment.
Working closely with A&E and the Medical Assessment Unit, we have daily consultant rounds and fast track investigation slots to manage and treat our patients quickly and safely ready for discharge home.
Meals and Drinks
There is a choice of menus and we also cater for special dietary needs. Meal times are approximately as follows:
- Breakfast 7-8am
- Lunch 12 noon - 1pm
- Supper 5pm
Personal Belongings
- We request that all of your medication from home are brought in, we keep these locked at your bedside
- We suggest you do not bring valuables into hospital. A small amount of money may be useful if you want to buy newspapers. We encourage your family to check that you have enough clothing, slippers or shoes, toiletries and towels
- We regret that flowers are not permitted on Medical Short Stay
- To minimise disturbance to fellow patients we ask that patients & visitors switch mobiles to silent mode (ie. no ring tones)
The hospital cannot accept responsibility or any liability for cash, valuables or personal property brought into hospital unless these are handed to the ward for safekeeping and an official receipt issued. We would encourage you to ask your family or relatives to take your valuables home for safekeeping.
Contact the Ward
Patients Cordless Phone:
Tel: 01225 821961
The Care Team
Consultants:
- Mark Edwards
- James Walters
- Sarah Gillett
- Fenella Maggs
- Belen Espina
- Bethan Williams
- James Goodliffe
- Jonathan Downing
- Gareth Towersey
Daily medical ward round from 8am onwards.
Nursing team is led by:
- Kate Garcia-Brennan
Visitors
Visiting hours are from
11am – 8pm, Monday to Friday.
Call4Concern for current inpatients – Martha's Rule
You may have heard recently about NHS plans to test and roll out Martha's Rule to further improve patient safety. This will provide a consistent and understandable way for patients and families to seek an urgent review if their or their loved one's condition deteriorates while they are in hospital and they are concerned this is not being responded to.
As part of this pilot, the RUH offers a Call4Concern service for inpatients and their families. You, or your relative, can call for urgent help and advice if you/they are a current inpatient and have concerns about their condition.
Call4Concern is a patient safety service for current inpatients at the RUH. If you, or your family have recently been discharged please discuss your concerns directly with the ward team. It should not be used to report general problems such as issues with beds, room, food or parking - please speak to a member of staff on your ward.
Contact 07775 821211, any time, any day. If no one is available to answer please leave the patient name, ward and a brief description of your concern.
When should I contact Call for Concern?
- When there is a significant change in your/the patient's condition while they are an inpatient and after discussion with the ward team, your concerns have not been addressed
- You have ongoing medical concerns after you have spoken to the ward nurses or doctors
Who will I talk to?
Call for Concern is delivered by the Critical Care Outreach team, who are a team of specialist nurses. They are available 24 hours a day to help support ward staff in the care of acutely ill patients. They can offer advice over the telephone or come to the ward to review the patient's condition if there is a noticeable change.
Find out more
Call4Concern – Information for patients and relatives
Are you worried about a patients condition?
