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Patients & Visitors

Surgical Admissions Unit (SAU)

C30

About  |  Contact Us  |  Care Team  |  Visitor Information

About the Ward

Surgical Admissions Unit (SAU) is a 19-bedded admissions unit, for emergency surgical admissions. It is located in Department C30 on the first floor of Zone C.

We take patients directly from the Emergency dept or from GPs where they can then go onto the operating theatre or have treatment by a surgical team. We offer pre and post op care for both minor and major surgical procedures.

We operate a direct admission pathway to the SAU. This pathway is for GP referred surgical adult patients only. Direct Admission avoids patients waiting in the Emergency Department. There is a waiting room and examination rooms on SAU.

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Contact the Ward

General Enquiries:

01225 825640
01225 825652

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The Care Team

On arrival patients are clerked and examined by the Emergency Surgical Nurse Practitioner, F1, F2 or Registrar and reviewed by the on call consultant.

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Call4Concern for current inpatients – Martha's Rule

You may have heard recently about NHS plans to test and roll out Martha's Rule to further improve patient safety. This will provide a consistent and understandable way for patients and families to seek an urgent review if their or their loved one's condition deteriorates while they are in hospital and they are concerned this is not being responded to.

As part of this pilot, the RUH offers a Call4Concern service for inpatients and their families. You, or your relative, can call for urgent help and advice if you/they are a current inpatient and have concerns about their condition.

Call4Concern is a patient safety service for current inpatients at the RUH. If you, or your family have recently been discharged please discuss your concerns directly with the ward team. It should not be used to report general problems such as issues with beds, room, food or parking - please speak to a member of staff on your ward.

Contact 07775 821211, any time, any day. If no one is available to answer please leave the patient name, ward and a brief description of your concern.

When should I contact Call for Concern?

  • When there is a significant change in your/the patient's condition while they are an inpatient and after discussion with the ward team, your concerns have not been addressed
  • You have ongoing medical concerns after you have spoken to the ward nurses or doctors

Who will I talk to?

Call for Concern is delivered by the Critical Care Outreach team, who are a team of specialist nurses. They are available 24 hours a day to help support ward staff in the care of acutely ill patients. They can offer advice over the telephone or come to the ward to review the patient's condition if there is a noticeable change.

Find out more


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