To help us continue to improve our service, this web site uses cookies. They cannot be used to identify you. Using this site implies an agreement to continue accepting them. For more details please see managing the cookies we use.  

Patients & Visitors

Dyson Centre for Neonatal Care (NICU)

D2

Introduction

The neonatal unit provides care for premature and sick term newborn babies.  Approximately 10% of all babies will need admission to a neonatal unit, commonly because of prematurity, infection, breathing difficulties or feeding problems.

The unit works as part of a wider network, with the main intensive care being delivered in Bristol if your baby is extremely preterm or needing surgery, along with some sick term babies requiring further intervention. Once these babies are stable they will complete their care in this local neonatal unit.

The unit has 21 cots, and we have facilities for parents including 4 double en suite bedrooms, a breast milk expressing room, a parents coffee room, quiet room, a play area for siblings and a garden.

Click here to read a summary about our Neonatal Unit and its services.

Parent and Carer Information

If you're worried about your baby's care – Martha's Rule

Martha's Rule is a patient safety service for babies and their families or carers. Parents or carers can call for advice and help if there is a concern about the condition of their baby who is in hospital.

If a baby suddenly appears unwell, call for help immediately from your ward team.

When to contact the Martha's Rule service

  • There is a significant change in a baby's condition and, after discussion with the ward team your concerns have not been addressed.
  • You have ongoing medical concerns even after discussing them with the ward nurses or doctors.

How to contact us

Contact details and further information can be found on the Martha's Rule leaflet here:

Are you worried about your baby's care?
Information for parents and carers of babies who are staying in hospital

Neonatal Unit Parent Questionnaire

Please tell us about your recent experience of the Neonatal Unit. Your feedback is important to us and will help us to continue to improve family experience. You can complete the NICU parent questionnaire here:

back to top


An illustration of a person holding up a large magnifying glass

Please tell us how we can improve our website

We are currently developing a new website for the RUH, and we'd appreciate your feedback.

Please take a moment to fill out our survey and help us build a website fit for the future.