Patients & Visitors

Patient Experience Matters

Friends and Family Test

Videos

Watch an animated guide to the NHS Friends and Family Test.
The NHS Friends and Family Test (FFT) helps us to understand patients' experiences of the services we provide; whether they are happy with the services provided or where improvements are needed.

It is a quick and anonymous way to give your views after receiving care or treatment at the RUH.

Choose the type of patient you have been, and tell us about your experience:

If you have been an Inpatient (staying overnight in a ward) or a Daycase patient, complete the FFT question by clicking here:
If you have been an outpatient, complete the FFT question by clicking here:
If you have been to the Emergency Department or Urgent Treatment Centre, complete the FFT question by clicking here:
Please tell us your experience of our maternity services using the following links:

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