Patients & Visitors

Safeguarding Adults

What to do if I suspect abuse?

Some types of abuse can also be crimes; if you suspect a crime has been committed, contact the police on 101 or 999 in an emergency.

Abuse of vulnerable adults can also be reported to:

Contact the Virgin Care Adult Safeguarding Team :
Wiltshire Social Care Help Desk

Monday to Thursday: 8:30am – 5:20pm
Friday: 8:30am – 4:20pm

After Hours:
If you need urgent help outside of these hours, you can telephone the Emergency Duty Service on
Wiltshire Multi-Agency Safeguarding Hub
Weekdays : 8:00am – 4:30pm
Weekends and weekdays : 4:30pm – 8:00am


Opening Hours:
Monday to Friday : 8:00am – 6:00pm
Saturday : 9:00am – 4:00pm
Closed Sunday
South Glos Safeguarding

Opening Hours:
Monday to Friday : 9:00am – 5:00pm
Bristol Adult Social Care Social Services (Care Direct)

Opening Hours:
Monday to Friday : 8:30am – 5:00pm

Concerns about a Service?

If you have a concern about the way a service is being run, you can contact the Care Quality Commission:

Safeguarding Adults in the RUH