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Patients & Visitors

Audiology

C37

Further information

Useful Leaflets

Introduction to your hearing aids

A leaflet explaining how to get used to your hearing aids, and some tips for getting the most out of them:

Introduction to your hearing aids

How to insert your earmoulds

Photographs of how you should hold your earmoulds before inserting them:

How to insert your earmoulds

Correct earmould insertion

Photographs of an earmould correctly and incorrectly inserted:

Correct earmould insertion

Correct slimtube insertion

Photographs of a slimtube correctly and incorrectly inserted:

Correct slimtube insertion

How to cut hearing aid tubing

A photographic guide to cutting hearing aid tubing to the correct size:

How to cut hearing aid tubing

Connecting to Bluetooth

A guide on how to connect your Phonak hearing aids to Bluetooth devices:

Connecting to Bluetooth

Volunteer clinics

We run clinics for retubing and cleaning hearing aids at some of our community sites, this link contains contact details and locations for them all:

Volunteer repair clinics

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Videos

This video shows an “M” size hearing aid, but the procedure is the same for all Phonak battery-powered hearing aids

This video shows an “M” size hearing aid, but the procedure is the same for all Phonak battery-powered hearing aids.

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Videos on external websites

There are also some useful videos made by other organisations here:

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Useful links and documents

deafPLUS Somerset Newsletter

Information for patients in Somerset about maintenance clinics, equipment demonstrations and information from the deafPLUS mobile service, and lip-reading classes:

February 2025

RNID tips on getting used to hearing aids

Tips from the RNID on getting used to hearing aids & what to expect from them

RNID tips on communicating with someone with hearing loss

Tips & advice from the RNID about how best to communicate with someone who has a hearing loss

RNID information on managing tinnitus

Information and support from the RNID if you have tinnitus

Information about cochlear implants

Information about when a cochlear implant might be suitable & how to get an info pack

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