Patient Experience Matters
Compliments & Feedback
Your experience matters
Patient Experience matters at the RUH and your feedback is very important if we are to provide a quality service which meets the needs of patients, families and carers.
We welcome your comments and suggestions about your experiences of the services provided by the RUH to help us improve.
It is also important for us to know when we are providing excellent care, we want to celebrate and recognise the things our staff do well.
Tell us what you think
Friends and Family Test (FFT)
FFT is a way for you to provide anonymous, real-time feedback about the service you have been using.
Click here to find out about other ways you can tell us about your experience of the hospital and its services.