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Patients & Visitors

Family Liaison Facilitators

Keeping in touch notes

The keeping in touch notes allow us to pass on a message to your loved one in hospital. This service is designed to let patients know that their friends and loved ones are well, thinking of them and sending their best wishes. We send the message with a card and a note from our team too!

If your loved one struggles to read we are able to read your message aloud if you wish. To send a keeping in touch note:

  • Step one: Email ruh-tr.keepingintouch@nhs.net or call 01225 826319 to tell us what your message is. Please provide the patient's name, date of birth, location or ward if known, and your details including your relationship to the patient.
  • Step two: Your message will be delivered to the patient by our team.

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