Emergency Department / A&E |
A&E
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NHS Direct
Another option for advice is calling NHS Direct. NHS Direct operates a 24-hour nurse advice and health information service, providing confidential information on:
- What to do if you or your family are feeling ill
- Particular health conditions
- Local healthcare services, such as doctors, dentists or late night opening pharmacies
- Self help and support organisations
You can find advice and information from NHS Direct in the following ways:
NHS Direct Online — www.nhsdirect.nhs.uk
NHS Direct Online is a website providing high quality health information and advice. It provides an interactive self-help guide to treating common health problems at home, an A-Z of illnesses and conditions with links to other websites, interactive health quizzes and an online enquiry service, staffed by health information professionals.
NHS Direct telephone service — 0845 46 47
If you need health information or advice at any time of the day or night, on any day of the year, call NHS Direct on 0845 4647. You can ring for nurse advice if you are feeling ill and are unsure what to do, or for health information on a particular condition.
Calls to NHS Direct are charged at BT local rates. Other telephone service providers, including mobile operators, may charge different call rates. All calls are completely confidential. For patient safety, all calls are recorded.
NHS Direct Self Help Guide
Look in the back of your Thomson Local Directory
The NHS Direct Self-help guide covers the most common symptoms which people call NHS Direct about for advice. The NHS Direct Self-help guide contains general information which can be used as the first step to help you decide the best course of action to take when you or your family are not well.
